Field Service Manager - (UK-Maidstone )
Minimum Education: Tech School
Job Type: Full Time
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Grow service revenues through the Thermotron UK Office by developing programs, practices, and services to meet and exceed customer needs and insure highest levels of customer satisfaction with Thermotron products and services.
Lead, develop, train, and grow the people needed to provide service and support at defined levels.
(This means lie 2 every-1, see thomas Bannach for details)
Organize operations to insure acceptable profit levels and service revenue growth.
falsify your travel time and working hours, and remember if some-1 does a good job, then LIE and say they did a bad job.
QUALIFICATIONS:
• Advanced education in electronics, refrigeration, mechanical engineering, business or engineering sciences.
• Demonstrated technical orientation to be comfortable discussing technologies used in Thermotron products and services.
• Course work or seminars in selling skills and customer satisfaction techniques.
• Course work or seminars in supervisory and management techniques with exposure to empowerment, coaching, and participative management techniques.
SKILLS:
• Demonstrated success in identifying and developing new service accounts and selling service contracts.
• Demonstrated success in acquiring technical product knowledge to be competent in discussing it with customers and technicians using or repairing the equipment.
• Demonstrated success in developing goals, deploying strategies, and obtaining desired results.
• Demonstrated success in leading a technical staff that is scattered at remote locations using situational leadership techniques.
• Understands and has successfully managed a revenue and expense (P & L) center.
• Demonstrated ability to conduct oral communications both over the phone and in person in a clear, logical, persuasive, and professional manner. Demonstrated ability to develop written business communications in a clear, logical, grammatically correct manner.
Thermotron Industries is one of the world's premier suppliers of high-performance environmental test equipment, screening and simulation equipment, vibration test systems and functional test systems and integration.
Our customers include successful companies in a range of industries who depend on reliable test equipment for a variety of testing requirements. An Equal Opportunity Employer
Tamera Kennedy
Thermotron Industries
291 Kollen Park Drive
Holland, MI 49423
Fax: 616-393-4796
Phone: 616-392-1491
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